Update!

Previously, we saw how an insane deluge of iPhones wannabes drove me bonkers. (They still do unfortunately, never mind the enticing iPhone plans) I dutifully hit the redial button on my phone like a well-oiled gramophone and finally like after the 999999999999th time, i got a connecting tone. Wow.

I held the line for approximately 3 centuries and someone came to attend to me. Superb.

So i, contrary to my usual well-manner conduct, went straight to the point.

"Hi, I would like to speak to your Manager puh-leaseeeeee."

My request was accepted. He called me like probably 2 decades later because he just came to work apparently. The name's Adrian. Good guy, very patient which explains why he's a manager probably. I basically laid my cards on the table (and probably shocked him abit with the rhetoric)

1.) A technician came down on 3 Dec and confirmed that my house internal telephony is sound

2.) I was able to surf the net via a ADSL service previous approximately 5 donkey years ago in 2005 which proves point 1

3.) I have been waiting for 财神爷 since 26 Nov when i signed on the dotted line for the broadband plan.

4.) It is now 17 days and counting i.e. 5 days out of the said down time interval of 7 to 12 days (presumably max)

5.) I have the impression that Singtel is the party responsible for rectifying the fault.

6.) I am not the only affected customer.

Conclusion of said phone conversation:

a.) Adrian will be following up for me personally.

b.) Adrian will get back to me by Tues 15 Dec

c.) In the event that broadband service is not up by 15 Dec, a broadband service ready (activated) modem will be passed to me, presumably as a stop gap measure.

d.) A month's bill waiver is in the pipeline.

Possible route of action that i could take?

a.) Send an email to M1 and capture key info of excerpts (correspondence between M1 and Singtel) and then forward the whole banshee to IDA.

b.) Wake those boozos at Singtel.

~to be continued